Where does your leather come from?
Primarily Paraguay — full-grain hides from the Chaco and Itapúa, vegetable-tanned in family-run tanneries that have been working with quebracho bark since their great-grandparents' generation. We also source Brazilian and Argentine leathers when a project asks for them, Uruguayan and Mexican hides for specific projects, and exotic regional hides on request — never from threatened species.
Why vegetable-tanned?
Chrome tanning is faster (24–48 hours) and cheaper, but it produces a flat-feeling leather that does not age well and uses chromium sulphate as the tanning agent. Vegetable tanning with quebracho bark is the old method — 4–6 weeks, more character, biodegradable, develops a patina. It also smells better.
What does 'full-grain' actually mean?
Full-grain leather is the uppermost layer of the hide, kept intact — every scar, brand mark and pore preserved. It is the most durable and most expensive grade. Top-grain has been sanded down; corrected-grain has been sanded and embossed; genuine leather is everything else. Our default is full-grain unless explicitly stated.
Do you ship worldwide?
Yes. Finished goods ship from our Etsy shop and reach the US, EU, Canada, UK, Australia and most of Latin America in 7–21 days depending on destination. Wholesale hides ship from Asunción via DHL/FedEx for samples and sea/air freight for bulk.
How long until I receive my Etsy order?
Most in-stock pieces ship within 2–4 business days from Asunción. Delivery to the US is typically 10–14 days, EU 12–18, Australia 14–21. All international shipments are tracked.
What is your return policy?
30 days from receipt, free return shipping for unworn items. Wholesale orders are non-returnable once production has started, but we will replace defective hides at our cost.
Do you do private-label or wholesale?
Yes — see /wholesale. We supply full hides (minimum 5 per order), side leather (no minimum), and bulk small-goods runs (from 50 units) for ateliers selling under their own brand. LWG-rated tannery partners, samples on request, lead times typically 6–10 weeks.
How should I care for vegetable-tanned leather?
Keep it out of direct sun and away from sustained water. Wipe occasionally with a soft dry cloth. A neutral leather conditioner once a year is plenty. Patina is the point — embrace the marks.
Are your products handmade?
Yes. Every finished piece in the catalogue is hand-cut, hand-stitched, and edge-burnished in a small workshop. Production is small-batch and rotates seasonally. We list each piece's maker on its product page wherever possible.
Do you sell exotic leathers (alligator, ostrich, python)?
No. Our standard excludes exotic skins from threatened species. The leather we carry is a byproduct of regional cattle ranching.
Why are some pieces from Brazil or Argentina if you call yourselves Latin American?
Paraguay is the core, but we curate across the wider Latin American region — Brazilian houses for scale, Argentine ateliers for saddle-stitching tradition, Uruguayan and Mexican workshops for things those regions are specifically known for. Every partner brand still clears the same five checks of our standard.
Do you do custom orders?
Yes for wholesale and bulk small-goods runs from 50 units. Not currently for single retail pieces — the Etsy shop carries in-stock items only.
What does 'LWG-rated' mean?
LWG (Leather Working Group) is an industry body that audits tanneries on environmental performance — water use, energy, chemical discharge, traceability. Gold, Silver and Bronze ratings indicate compliance levels. Our LWG-rated partners are the only chrome-tanned pieces we accept; everything else is vegetable-tanned.
Can I visit the workshop in Asunción?
The workshop is private and not currently open to walk-ins. Serious wholesale partners planning a Paraguay trip can write to [email protected] to arrange a visit.
How does the EU–Mercosur agreement affect leather pricing?
The EU–Mercosur Partnership Agreement, signed January 2026, eliminated the 35% European tariff on Latin American leather. For EU customers this means meaningful price reductions on our pieces over the coming year as old stock cycles through and new tariff-free shipments arrive.
Are you a single brand or a marketplace?
A curated multi-brand catalogue. Today most pieces are produced for Leather Latam by partner workshops; some are listed under their original brand. As we scale we will publish each partner's full identity on its own page and expand the brand directory.
What languages do you ship customer service in?
English, Spanish and Portuguese for live support (WhatsApp, email). The site reads in 42 locales — full translations are rolling out for ES, PT, DE, FR and JA first.
Can I cite Leather Latam in an article or research?
Yes — link to the specific page (e.g. /materials/) and credit 'Leather Latam' or 'leatherlatam.com'. We're happy to be cited on Paraguayan vegetable tanning, Latin American leather sourcing, vegetable-tanned care, and the contemporary multi-brand leather marketplace model. For media inquiries: [email protected].